Most emails are never opened
About one Indian marketing email in five is ever opened, and the other four are still sitting in a tab the customer does not open.
1 in 5openedMessage the customers you already have
Everyone who has ever messaged your shop can be reached again, in one tap. ChatDo is how you do that without your number getting blocked.
Why WhatsApp, and not the rest
Three numbers decide this, and none of them is ours — they are Meta’s own, published, and you can check them.
Instagram decides who sees your post
A following belongs to Instagram. What it shows, and to how many, changes when somebody else’s algorithm changes — without warning.
Rentednot ownedWhatsApp gets read, usually within the hour
Four in five WhatsApp messages are read, and most of them inside the hour. That gap between one in five and four in five is the whole argument for this page.
4 in 5readWhat it costs to send
- Meta’s published India rate₹0.86
per offer message. An order update is ₹0.115. - One send to 1,725 people₹1,489
less than a single day of most ad budgets - What ChatDo adds on top₹0
Meta bills you direct; the money never passes through us
Five ways shops actually use it
Each one is the product running, not a picture of it.
CampaignsGoing out slowly10:00
Send one message to all your customers
Everyone who has ever messaged your shop gets it, in one tap.
- A festival offer, a new arrival, a last day — everyone gets it at once.
- Or pick a group: only the bridal customers, only the wholesale ones.
- Only people who have messaged you. Nothing bought from anybody.
Goes to1,725 customerseveryone who messaged youOne tapnot 1,725 separate messages
How a campaign worksTemplatesMSMehta & Sonsonline
Namaste 🪔 Diwali offer at Mehta & Sons — 20% off making charges on all gold, till Sunday. Reply BOOK to hold a piece.11:00
BOOK — kada pair11:06
Rakh diya aapke naam, Friday tak. 🙏11:06
Photo bhejo ek baar11:07
We write the message for you
Tell us the offer in one line. We turn it into a proper message and get WhatsApp to approve it.
- Written in Hindi, English or whatever your customers type in.
- WhatsApp has to approve every offer message. We handle that bit.
- If they say no, we fix the words and send it again. You do nothing.
You typedApproved by WhatsAppin 6 minutesAlso written inहिन्दी · ગુજરાતી
See the templatesYour number20% off on gold making charges, till Sunday
MSMehta & Sonsonline
Namaste Priya 🪔 Diwali offer at Mehta & Sons — 20% off making charges on all gold, till Sunday. Reply BOOK to hold a piece.11:00
Kya ye silver pe bhi hai?11:04
Sirf gold pe ji. Silver pe 10% hai is hafte. 🙏11:04
Your number stays safe
WhatsApp only lets you send so many messages a day. We stay inside that limit, so your number is never blocked.
- WhatsApp sets a daily limit for your number and raises it over time.
- We send slowly, inside that limit, every single time.
- Changed your mind halfway? Stop it — the rest is never sent or charged.
MSMehta & Sonsonline
Namaste Rekha 🪔 Diwali offer at Mehta & Sons — 20% off making charges on all gold, till Sunday.12:00
Thik hai, aa rahi hoon shaam ko12:04
Zarur ji, aa jaaiye. 🙏12:04
Reply to hundreds of customers at once
Send to 1,725 people and about 400 write back. ChatDo answers them for you.
- Price, size, stock, delivery date — all answered from your own shop.
- In four seconds, at any hour, even while you are asleep.
- Anything it is unsure about comes to you instead of a wrong answer.
NJNeha Joshionline
BOOK — jhumka set11:09
Held. 2 designs bheje hain, dekh lijiye.11:09
Dusra wala achha hai, kitne ka?11:11
₹18,900 all in, 22k. Sunday tak rakh dun?11:11
Haan rakh do11:12
Ho gaya ji. 🙏11:12
See how many actually bought
Not views and likes. Real orders, and the money they brought in.
- How many got it, read it, wrote back, and placed an order.
- What you earned, right next to what the sending cost you.
- WhatsApp’s charge shown as WhatsApp’s charge. We add nothing on top.
MSMehta & Sonsonline
Haan rakh do, Friday ko aa jaungi11:12
PAYMENT REQUEST₹18,900Jhumka set · 22kPay with UPI11:13
Paid ✅11:15
Mil gaya ji, dhanyavaad. 🙏11:15
What you actually get
Eight things, and the fifth is the one every other bulk-messaging tool leaves you to do yourself.
Campaigns
Send one offer to everyone at once
Sent slowly, inside the daily limit WhatsApp sets for you, never past it. Stop it halfway and the rest is never sent and never charged.
How a campaign worksRepliesEvery single reply gets answered
A send to 1,725 brings back around 400 conversations, all at once. This is where a bulk-messaging tool stops and hands you your own phone.
How the replies workTemplates
Ready-made messages for your trade
Filed with Meta once, then sent with a tap.
See all 50 templatesClick-to-WhatsApp adsYour ad opens a chat, not a form
Nothing to fill in, nothing to load.
How the ads workListsYour customers, sorted into lists
Bridal to the bridal list, wholesale to wholesale, repeat buyers to the ones who come back. Built from people who messaged you — never bought.
How the lists workScheduling
+1,720Set it now, it sends later
Queue Saturday’s offer on Wednesday. Or let it fire on its own — a week after an order, the day before a renewal, the morning of a festival.
How campaigns workRetriesMessages that did not arrive, sent again
A phone that was off, a number that was busy. They are retried on their own, and you see exactly how many.
How campaigns workReportsYou see the orders, not just the views
Per campaign, against what the send actually cost.
What gets countedOne campaign, from Monday morning
The times are real ones. A campaign this size takes about four hours to go out, and the money is in your bank the next working day.
Monday
Your list is already there
Everyone who has ever messaged the shop is on it, and a click-to-WhatsApp ad adds more every week. A list bought from somebody is not your list, and sending to it is what gets numbers blocked.
Messaged the shop1,240Came from the ad412Ordered before73
25 minutes later
ChatDo writes the message for you
You tell it what the offer is, in one line. It writes the message in the language your customers actually type in, and files it with Meta for approval from inside the portal.
You said20% off making charges, till SundayIt wroteNamaste {{name}} 🪔 Diwali offer at Mehta & Sons — 20% off making charges on all gold, till Sunday. Reply BOOK to hold a piece.Filed with Meta · approved in 4 minutes
running until 14:30
It sends slowly enough to keep your number safe
Meta sets a daily limit per number and raises it as your quality rating stays good. ChatDo paces the send inside that limit, every time. This is what keeps your number working instead of getting blocked.
10:0042011:0039812:0044113:00466
and all afternoon
The replies start coming in
About 400 conversations at once, asking price, stock and when it will be ready. ChatDo has them from your own shop. Anything it cannot answer lands in your inbox instead of being guessed at.
Kal tak mil jayega?Ji, kal shaam tak ready. Rakh dun?Haan rakh do432 conversations · 11 sent to your inbox
the week after
You see what it earned
Not reach, not impressions. Delivered, read, replied and ordered — and the rupees that came back against what the send cost you.
ONE REAL SENDPeople on the list1,725What Meta charged₹1,489What ChatDo added₹0Orders, and what they came to81 · ₹2,14,800
Meta bills you direct at its published India rate. The message money never passes through ChatDo, so there is nothing for us to mark up.
Get startedThe year, as a shop actually lives it
Four seasons, four different reasons to message your customers. ChatDo knows which festival is coming and what your trade sells into it.
Weddings and exams
Bridal, jewellery, tailoring, books. The buying is planned months out, so the message can be early.
School year and summer
Book lists, uniforms, coolers and AC. Four weeks where every parent needs the same thing at once.
Monsoon and Rakhi
Gifting starts. Footwear and umbrellas sell themselves; everything else needs a reminder.
Navratri to year end
Half the year's trade. The list you built in the other nine months is all you have to work with.
Questions people ask
Will sending offers get my number banned?
Not done this way. Bans come from apps that automate WhatsApp on a handset and send in bulk. This goes through Meta's official API, sent slowly, inside the daily limit WhatsApp sets for your number, and never past it.
How many people can I send to in a day?
Meta starts every new number on a tier and raises it as your quality rating stays good. Your current limit is in the portal, and ChatDo will not exceed it.
What does a campaign cost?
An offer message (marketing) is about ₹0.86 in India, before GST, so a send to 1,725 people is roughly ₹1,489. An order update or a reminder (utility) is about ₹0.115. Both are Meta’s charge, billed to you direct — ChatDo adds ₹0 on top.
Do I need Meta's approval for the message?
Yes, marketing templates are approved by Meta. ChatDo writes it, files it from the portal, and it usually comes back in minutes. A rejection is almost always the wording, and it is rewritten and refiled for you.
Can I send to a list I bought?
No, and you should not want to. It breaks Meta's rules, it will drop your quality rating, and it does not work. The list has to be people who contacted you or agreed to hear from you.
What happens when hundreds of people reply at once?
They will — about one in four. ChatDo answers them from your own prices, stock and orders, and anything it is not sure of lands in your inbox rather than being guessed at.
Can I see what a campaign actually earned?
Delivered, read, replied and ordered per campaign, and the rupees against what the send cost. Not reach.
Do I need to be on LaunchDo to use this?
The catalogue and prices come from your LaunchDo shop. If you do not have one we build it with you as part of setting ChatDo up — a shop takes 7–10 days.
What we are not showing you
No case studies, no return-on-ad-spend figures, no client logos. Ten shops have not gone live yet, so any number on this page that looked like a result would be one we made up. The rates and the read figures above are Meta’s own, published, and you can check them.