It runs on your own number. It gives the price, sends your products, takes the payment and books the delivery — in Hindi or English, whichever your customer types in.
Official WhatsApp Business API · 1,000 free replies a month · your own number
Someone asks the price at 2am. It answers in 4 seconds, with the right price from your stock.
ChatDo does the marketing, takes the orders and answers the questions — so a shop of two people runs like a shop of ten.
Marketing deckSend one offer to everyone who has ever messaged your shop, slowly enough that your number stays safe.
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Support deskOne inbox for your whole team, and an AI that replies in four seconds at any hour of the night.
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Orders & paymentsCatalogue, order and payment in the same chat. The money lands in your bank, not in ours.
Learn moreWhat it does
One number. It answers your customers, sends your products, takes the money and books the delivery.
Someone asks a price at 2am. ChatDo gives the right price from your stock, in Hindi or English. You do nothing.
Pictures, prices and stock. She scrolls them in WhatsApp and taps the one she wants.
Send a payment link. She pays by UPI, card or netbanking. The money goes to your bank.
It shows only the times you are free. She picks one. It reminds her the day before so she turns up.
It goes to everyone who agreed to get messages, slowly enough that your number stays safe. Every reply is answered on its own.
Read moreShe taps your ad and lands in your WhatsApp, already asking about that product. Nothing to fill in.
Read moreThe dashboard
Every chat, order, payment and offer in one place. These are the real screens, not pictures of them.
Every chat in one place, on your own number. Your staff answer from their own logins — nobody passes a phone around.
Price, timing, address, where is my order. Asked in Hindi or English, answered the same second.
Photos, prices and stock sent as a catalogue they can scroll — not six pictures and a number typed out.
A payment link in the same chat. UPI, card, netbanking — settled straight to your bank, marked against the order.
A festival offer to every customer who agreed to hear from you, sent inside the limit WhatsApp gives your number so nothing gets blocked.
A tap on Facebook or Instagram lands in your WhatsApp, already talking. No form, no landing page, no drop-off.
Names, numbers, what they bought and when. Tagged bridal, wholesale or repeat, and exportable whenever you like.
Chats, answers, reply time and exactly what Meta charged you. The same numbers Meta bills from, not our estimate.
Every chat in one place, on your own number. Your staff answer from their own logins — nobody passes a phone around.
Price, timing, address, where is my order. Asked in Hindi or English, answered the same second.
Photos, prices and stock sent as a catalogue they can scroll — not six pictures and a number typed out.
A payment link in the same chat. UPI, card, netbanking — settled straight to your bank, marked against the order.
A festival offer to every customer who agreed to hear from you, sent inside the limit WhatsApp gives your number so nothing gets blocked.
A tap on Facebook or Instagram lands in your WhatsApp, already talking. No form, no landing page, no drop-off.
Names, numbers, what they bought and when. Tagged bridal, wholesale or repeat, and exportable whenever you like.
Chats, answers, reply time and exactly what Meta charged you. The same numbers Meta bills from, not our estimate.
It works while you are busy
20% off on gold making charges, till Sunday
Namaste {{name}} 🪔 Diwali offer at Mehta & Sons — 20% off making charges on all gold, till Sunday. Reply BOOK to hold a piece.
Tell it the offer in one line. It writes the message in your language and gets WhatsApp to approve it.
Price, timings, address. Somebody asks, the right answer goes back on its own.
Name, address, size — one question at a time, saved straight into your customer list.
“Kitna ka hai” and “what’s the price” mean the same thing. It answers both the same way.
Namaste {{name}} 🪔 Diwali at Mehta & Sons — 20% off making charges on all gold, till Sunday. Reply BOOK to hold a piece.
Hi {{name}}, your order #{{order}} left the shop and reaches you today by 7pm. Rahul is bringing it — 98215 60012.
{{name}}, your tan leather bag is held till 8pm tonight. Tap below to pay by UPI and we send it today.
The bridal lehengas you asked about are in, {{name}}. Three in your size. Shall I keep one aside for Saturday?
Order taken, out for delivery, payment pending — already written for your trade and approved.
Templates
50 messages already written for 25 kinds of shop — an order taken, a delivery on its way, a payment still pending, a festival offer. She asks for the sofa in another colour and the photographs go back in the same chat.
The {{item}} you asked about are in, {{name}}. Three in your size. Shall I keep one aside for Saturday?
11:04
{{name}}, your alteration is done and ready at the shop. Open till 9pm today.
11:04Held in your name till {{day}} {{time}}, {{name}}. 22k, {{weight}}, ₹{{amount}} all in.
11:04Use this codeFESTIVAL20Namaste {{name}} 🪔 20% off making charges on all gold, till Sunday. Reply BOOK to hold a piece.
11:04
{{name}}, your {{weight}} box is booked for {{date}}. Advance ₹{{amount}} to confirm.
11:04
Fresh and boxed, {{name}}. Out for delivery by {{time}} or collect any time till 9pm.
11:04
See you tomorrow at {{time}}, {{name}} — {{service}} with {{person}}. Reply to move it.
11:04
Your {{product}} should be running out about now, {{name}}. Shall I send another?
11:04
Six fabrics for the {{item}}, {{name}}. Tap the one you want and I'll hold the slot in production.
11:04Your {{item}} is ready. {{date}} between {{window}} — is someone home, and is there a lift?
11:04
Atta10 kgChawal5 kgDal2 kgTel5 LNamaste {{name}}, same as last month — ₹{{amount}}? Reply HAAN and it goes out today.
11:04
Your order left the shop and reaches you by {{time}}. {{person}} is bringing it.
11:04
Use this codeRENEWAL20{{name}}, your membership ends on {{date}}. Renew now and the rate stays ₹{{amount}}.
11:04
Use this codeFREE20Come in for a free session, {{name}} — any evening this week, 6 to 9. Bring shoes.
11:04
{{name}}, your {{car}} is due a service — {{months}} months since the last one. Shall I book it?
11:04
{{name}}, the brake pads need changing — ₹{{amount}} extra. Go ahead?
11:04{{name}}: {{size}} system, ₹{{gross}} installed, ₹{{subsidy}} subsidy, net ₹{{net}}. Payback {{months}} months.
11:04
{{engineer}} comes {{date}} between {{window}} to measure the roof. Takes about an hour.
11:04{{name}}: {{item}} x {{qty}} at ₹{{rate}} = ₹{{amount}}. Holds till {{day}}.
11:04
Your load left at {{time}}, {{name}}. {{driver}} — {{phone}}. Reaching site by {{eta}}.
11:04
{{name}}, the Class {{class}} {{school}} set is packed — {{count}} items, ₹{{amount}}.
11:04
Use this codePRE-ORDE20Next year's lists are open, {{name}}. Pre-order by {{date}} and we pack it before the rush.
11:04
Rajma chawal₹1202 roti + salad₹40Dahi₹20Aaj ka menu: {{menu}}. Veg ₹{{veg}}, non-veg ₹{{nonveg}}. Order by 12:30.
11:04{{name}}, {{days}} tiffins this month — ₹{{amount}}. Tap to pay by UPI.
11:04
{{name}}, {{item}} reaching {{address}} before {{time}}. Card: “{{message}}”.
11:04
Delivered at {{time}}, {{name}}. Photo attached so you know it went out right.
11:04{{name}}: {{item}} x {{qty}} @ ₹{{rate}} = ₹{{sub}} + GST ₹{{gst}} = ₹{{amount}}. {{days}} days.
11:04
Dispatched against PO {{po}}, {{name}}. {{transport}}, docket {{docket}}.
11:04Built for your trade
Your kada pair is polished and ready to collect.Orders that take weeks, advances taken, and a customer who wants to know where it is.
Here are the three in your size. The pink one is the last.A photograph, a price and a size — the whole sale happens inside the thread.
Same order as last Tuesday? Reply YES and I'll pack it.Kirana, chemist, bakery. The same customers, every week, on the same number.
Every trade ChatDo is built for
Support
No ticket queue, no script, and no hold music. Every answer below is on the page, not behind a form.
Getting your own WhatsApp number onto the official API, and what changes when you do.
What Meta has to approve, how long it takes, and why a message gets rejected.
All 4 answersThe two separate bills: ours, which is flat, and Meta's, which is per message and goes to Meta.
All 4 answersWhere your products come from, how an order becomes an order, and how the money reaches your bank.
All 4 answersThe rules that keep a number in good standing, and what actually gets numbers banned.
All 4 answersWe are ten shops in. You get the people who built it, not a ticket queue.
All 4 answersMarketing & templates
Why your own customers are worth more than followers, what WhatsApp charges, the four seasons of an Indian shop’s year, and the five steps — including the one nobody else does, which is answering the 400 replies.
Read it →TemplatesOrder taken, out for delivery, payment pending, festival offer, refill due, renewal. Filed with Meta once, then sent with a tap — carrying the customer’s name and your own order number.
Browse the library →Pricing
You keep ₹1,159 a month, and the message money never passes through us.
India rates, before GST, published by Meta. We never touch that money.
Questions
Yes — Meta's WhatsApp Cloud API. Meta granted us Tech Provider status on 24 October 2026, which is what lets you connect your own WhatsApp Business account through us. Nothing here automates the app on your phone, which is what gets numbers banned.
Not for using the API — that is the sanctioned way to do it. Numbers get restricted for messaging people who never agreed. Consent is captured where it is given, stop requests are honoured everywhere, and sending is paced to the daily ceiling Meta sets for your number.
Yes. Meta calls it Coexistence — the number works in the app on your phone and here at the same time.
Meta, directly, because the account is yours. We never see that money and add nothing to it.
No. Everyone in your shop can be in the inbox on the same price.
About a minute to connect the number, in a window from Meta. Template approval is Meta's clock, usually minutes.
Yes. They release the number and it connects here the same way. Your chats stay on your phone either way.
₹999 a month for the software, plus what Meta charges you for messages — a thousand replies a month free, then ₹0.115 each.
Inbox. Catalogue. Payments. Broadcasts. AI.
One number, one screen, one price.
